Last updated: 28 January 2026
Antichi Decori Ltd (“we”, “our”, “us”) is committed to protecting your privacy and ensuring that your personal information is handled safely, transparently, and in compliance with UK GDPR and the Data Protection Act 2018. This Privacy Policy explains what data we collect, how we use it, and your rights as a visitor or customer.
1. Information We Collect
We may collect the following types of information when you visit our website, contact us, or use our services:
a. Personal Information
- Name
- Email address
- Phone number
- Address (for quotations or training bookings)
- Business details (if applicable)
b. Technical & Usage Data
- IP address
- Browser type and device information
- Pages visited and time spent on the website
- Cookies and tracking data
c. Project & Service Information
- Details provided when requesting quotes
- Images or descriptions of your property or project
- Preferences for finishes, colours, materials, or training
2. How We Use Your Information
We use your information to:
- Provide quotations for Venetian plaster and decorative finishes
- Respond to enquiries and customer support requests
- Process training bookings
- Improve website performance and user experience
- Send updates or newsletters (only if you opt in)
- Maintain internal records
- Comply with legal obligations
We do not sell your data to third parties.
3. Sharing Your Information
We may share your information with trusted third parties when necessary, including:
- Website hosting and analytics providers
- Email and communication platforms
- Delivery partners
- Payment processors
- Legal or regulatory authorities
All partners must comply with UK GDPR.
4. Cookies & Tracking Technologies
Our website uses cookies to improve performance, analyse traffic, enhance user experience, and remember preferences. You may disable cookies through your browser settings.
5. How We Protect Your Data
We use industry‑standard security measures including:
- HTTPS encryption
- Secure servers and firewalls
- Access controls
- Regular security monitoring
6. Data Retention
- Enquiries: up to 12 months
- Project and invoice records: up to 7 years
- Training records: up to 3 years
- Marketing data: until you unsubscribe
7. Your Rights
You may request:
- Access to your data
- Correction
- Deletion
- Restriction
- Objection to processing
- Data portability
- Withdrawal of consent
Contact: shop@antichidecori.co.uk
8. International Data Transfers
If data is transferred outside the UK, we ensure GDPR‑equivalent protections are in place.
9. Contact Us
Antichi Decori Ltd Email: shop@antichidecori.co.uk Phone: 078210658650 Location: Bristol, United Kingdom
10. Updates to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page.