Privacy Policy – Antichi Decori Ltd
Last updated: 28 January 2026
At Antichi Decori Ltd (“we”, “us”, or “our”) Official Valpaint Distributor, we specialise in luxury Venetian plaster, microcement, polished plaster, and decorative wall finishes across the UK. Your privacy matters to us. This Privacy Policy explains how we collect, use, protect, and share your personal information in compliance with the UK GDPR and the Data Protection Act 2018.
We are committed to handling your data transparently, securely, and only for legitimate purposes. This policy applies to visitors to antichidecori.co.uk, enquiry submitters, quote requesters, training participants, and customers.
1. What Personal Information We Collect
We collect only the data necessary to deliver our services. This includes:
Personal details you provide directly
- Full name
- Email address
- Phone number
- Postal address (for site surveys, quotations, deliveries, or training bookings)
- Business name or details (for commercial projects or professional training)
Project-specific information
- Descriptions, photos, or preferences for finishes (e.g., colours, textures, materials)
- Details shared in quote requests, enquiries, or bookings
Technical and usage data (automatically collected)
- IP address
- Browser type, device, and operating system
- Pages visited, time spent, and navigation patterns
- Cookies and similar tracking technologies (see section 4)
We never collect sensitive personal data unless strictly necessary and with your explicit consent.
2. How We Use Your Personal Information
We process your data lawfully for the following reasons:
- To provide accurate quotations for Venetian plaster, microcement, or decorative finishes
- To respond to enquiries, book free site surveys, or arrange installations/training
- To process and manage training bookings (including any Italy-based sessions)
- To improve our website, services, and user experience
- To send optional updates, newsletters, or service news (only with your opt-in consent)
- For internal record-keeping, invoicing, and accounting
- To comply with legal obligations (e.g., tax or regulatory requirements)
We do not sell your personal data to third parties.
3. Who We Share Your Information With
We share data only when necessary and with GDPR-compliant partners:
- Website hosting, analytics, and maintenance providers
- Email and communication tools (e.g., for sending quotes or confirmations)
- Delivery or courier services (for product samples or materials)
- Secure payment processors
- Professional advisors (e.g., accountants, lawyers)
- Authorities if required by law
All third parties are bound by strict data protection agreements and UK GDPR standards.
4. Cookies and Tracking Technologies
Our site uses essential cookies for functionality, plus analytics cookies to understand visitor behaviour and improve content (e.g., popular finishes like Venetian plaster in Bristol or Bath).
You can manage or disable cookies via your browser settings or our cookie banner (when implemented). For more details, see our [Cookie Policy] (link if you have one, or add later).
5. How We Keep Your Data Secure
We protect your information with robust measures:
- HTTPS encryption on all pages
- Secure servers and firewalls
- Strict access controls (only authorised staff)
- Regular security scans and updates
While no system is 100% risk-free, we take every reasonable step to safeguard your data.
6. How Long We Keep Your Data
We retain data only as long as needed:
- General enquiries: up to 12 months (or longer if you become a customer)
- Project quotes, invoices, and records: up to 7 years (legal/tax requirement)
- Training participation records: up to 3 years
- Marketing lists: until you unsubscribe or withdraw consent
After these periods, data is securely deleted or anonymised.
7. Your Data Protection Rights (UK GDPR)
You have strong rights over your personal information, including the right to:
- Access your data (what we hold)
- Correct inaccurate details
- Request deletion (where applicable)
- Restrict processing
- Object to certain uses (e.g., marketing)
- Data portability (receive a copy in a structured format)
- Withdraw consent at any time
To exercise any right, email us at shop@antichidecori.co.uk. We respond within one month (free of charge in most cases).
8. International Data Transfers
If data leaves the UK (e.g., to cloud providers), we use approved safeguards like UK International Data Transfer Agreements or adequacy decisions to maintain equivalent protection.
9. Contact Us
For questions, requests, or complaints about this Privacy Policy: Antichi Decori Ltd Email: shop@antichidecori.co.uk Phone: 07821 065 8650 Location: Bristol, United Kingdom
We are the data controller registered with the Information Commissioner’s Office (ICO).
10. Changes to This Privacy Policy
We review and may update this policy periodically to reflect changes in law or services. The latest version is always on this page, with the “Last updated” date at the top. We encourage you to check back occasionally.
By using our website or services, you agree to the practices described here. Thank you for trusting Antichi Decori with your information.
