Last updated: 28 January 2026
1. Eligibility
Returns accepted only if:
- Unopened
- Unused
- Original condition
- Requested within 14 days
Custom‑tinted colours cannot be returned.
2. Damaged or Incorrect Items
Report within 48 hours with photos.
3. Non‑Returnable Items
- Custom colours
- Opened containers
- Used products
- Clearance items
4. Refunds
Refunds issued once items are inspected.
5. Shipping Costs
Customer pays return shipping unless item is faulty.
6. Exchanges
Available for unopened standard‑colour products.